The metaverse gives us newfound hope that our physical bodies will no longer limit our exploration of the world, and that the only barrier we may encounter in the near future is our imagination. Many people see retirement as a lavish return for a lifetime of hard work and devotion…

Now that customers expect speed and hyper-personalization in all aspects of their lives, marketers must find creative methods to match those expectations while still maximizing their resources. Marketers are looking to artificial intelligence and machine learning to do this. In fact, a new phrase has been coined to describe this…

在新世代下客戶期望增加他們生活的速度和個性，營銷人員必須找到俱創造性的方法來滿足這些期望。 現在出現了一個新詞來描述這種現象：“人工智能營銷”。 在實例中能看到，使用人工智能營銷技術來收集數據、洞察消費者消費模式、預測下一步最佳行動並做出自動化營銷決策。 人工智能營銷技術能令你通過增加效率削減開支，提高客戶參與度。

The Most Recent Receptionist Technology Front office technology has advanced significantly in recent years. These changes, prompted in part by the rise of COVID-19 but also by technological advancements, mean that today’s front desk differs from the traditional reception office of the past. This article will teach you about exciting developments in front office technology…

真人接待員不再？接待技術新突破！ 近年來，前台技術取得了顯著突破。 這些變化部分是由 COVID-19 的肆虐和技術進步推動的，這意味著今天的前台不同於過去的傳統接待處。 本文將向您介紹前台技術激動人心的發展以及它們對您業務的意義。 跟上前台技術趨勢至關重要？ 遵循前台技術趨勢對於提供高質量的客戶體驗同時在當今市場上保持競爭力至關重要。 雖然有人擔心 …

Innocorn won the Artificial Intelligence Award in the 2022 Hong Kong FinTech Impetus Awards. Innocorn is a start-up company that has been endeavoured to create innovation in the technology industry. We have been focusing on making contributions to the development of artificial intelligence and machine learning. For example, our AI…

Innocorn榮幸地在2022香港金融科技發展大獎中獲得人工智能獎。 Innocorn是一家致力於在科技領域創新，尤其專注與推動人工智能和機器學習發展的初創公司。例如，我們的人工智能服務大使，就是一個能夠運用在不同場景的對話式人工智能助理。它能夠為客戶帶來更加便捷的服務體驗，為客戶服務帶了不同的實施方案和選擇。它對於Innocorn來説，我們很榮 …

隨著人工智能在零售業的應用越來越多，并且大大提升了客戶的服務體驗，人工智能也開始進入酒店業。人工智能收集客服數據的能力，有利於酒店更好地瞭解客戶在入住酒店時各方面的偏好和體驗，這能夠使得酒店利用人工智能為顧客提供更好的客戶服務。

With artificial intelligence increasingly used in the retail industry and successfully enhancing customer experience, AI also starts entering into the hospitality industry. The ability for AI to collect customer data is beneficial for hotels to better understand customers’ preferences from various perspectives when they are staying in hotels, which enable…